Author: Cloud, Jessica

Carolina Caller News

March 2017

SKILL DRILL: Success with Credit Cards: Here’s How!

Caller of the Week
Jeffrey Smith
Sophomore Marketing Major
From Greeneville, SC
Lifetime Dollars Raised: $25,789
Congrats, Jeffrey!

Credit cards are a hard work statistic. Are you asking? Are you asking in the right way? Are you asking every single time? Are you asking twice when they say no to the first credit card ask?
The two traits that you should cultivate in order to produce high credit card percentages is constant vigilance and confidence. If you are vigilant in delivering the asks every time according to the correct formula, this alone will promote success.
To take it to the next level you need to deliver those asks naturally and with confidence. A confident delivery facilitates confidence in the donor. Let’s face it: no one gives their credit card number out to someone who sounds even a little uncertain about what they are doing. Excellent credit card callers have confidence.
Let’s also talk about mindset. Callers think nothing of calling the local sandwich shop and giving their credit card number over the phone to order their dinner, but somehow it is too invasive for them to ask for a credit card over the phone. What’s up with that? Callers know that everywhere takes credit cards these days…from McDonald’s and Waffle House to Amazon and eBay. Callers should automatically ASSUME that people will make their philanthropic gift using one.

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READ ME!!! I’M FULL OF IMPORTANT ANNOUCEMENTS
We will be closed from 3/10—3/18 for Spring Break. We will resume calling on 3/19.
We are running an extra Blitz Friday shift on 3/31 from 2-9PM. Drop in anytime as long as you are here for at least 1 hour. Cupcakes, pizza and gift certificate prizes throughout this shift.
The Dean of the College of Business is coming to visit on 3/22. Prepare intelligent questions.