Getting Your Board to Raise Money May Not Save You Time (And That's Okay)If you brought board members into fundraising hoping it would lighten your load, I want to save you some frustration right now: that's not what's going to happen. At least not at first. This is the misconception that trips up more development directors than almost anything else. You recruit board members for fundraising. You give them a quick pep talk. You hand them a spreadsheet of names. And then you wait for your workload to shrink. It doesn't shrink. If anything, it grows for a while. Here's the reframe that changes everything: your board isn't there to save you time. They're there to do something you cannot do by yourself, no matter how skilled or tireless you are. They can open doors into networks you'll never have access to on your own. Your job isn't to hand off tasks and disappear. Your job is to build the structure that makes it possible for them to succeed. My Own Version of This StoryIn 2015, I left a large public university to work at a small seminary. When they hired me, I was the entire fundraising staff, save for one part-time person who processed gifts. Beyond my connection to the mission, I was drawn to the autonomy of the role. I'd get to build a fundraising program from the ground up. I knew I couldn't do that alone. But in those early days, there wasn't anyone to call on. So I started building people, not just programs. I drew my president into the work and helped her become a genuinely wonderful fundraiser. I scouted and recommended new trustees, people I knew would be useful to the cause of revenue generation. As the board's composition shifted, our trustees started wanting to help. That's when I built them tools: packets to help them fill tables they hosted at fundraising events, a toolkit for a thank you call campaign, specific language they could post on their own social media for Giving Tuesday. Piece by piece, I gave them what they needed to say yes and actually follow through. Did any of this save me time? Absolutely not. I was hustling constantly to give my board what they needed to succeed. But their success was my success, and it was the organization's success too. So many people at nonprofits believe that if the board would just "help," their workload would shrink. In the long run, it does make the job more sustainable. But at the start, the goal isn't staff relief. Your role is more of a trainer, a systems builder, and a change agent for your organization's philanthropy culture. I built this out over years of trial and error. Now I teach it as a framework, because you shouldn't have to figure it out the hard way like I did. Start With the Mindset, Not the AskThe instinct at most organizations is to skip straight to the ask. Get the board a list of names, hand them a script, and hope for the best. That's backward. Before a board member will ever raise their hand to solicit a gift, they need to believe something different about fundraising itself. This is the Reframe step in my REAL Framework: shifting how your board sees money, giving, and their own role in it. Most board members carry some version of the same beliefs: that asking is imposing on people, that money is a slightly uncomfortable topic separate from mission, that they personally aren't "the type" who's good at this. None of that is true, but no one ever told them so. Giving is an invitation into something the donor already cares about. Asking isn't taking. It's alignment. Until you address that mindset directly, all the templates in the world won't get your board moving. Engage with Individual StrengthsOnce the mindset starts to shift, the next step is behavior, and this is where a lot of board fundraising plans fall apart. Organizations tend to imagine one path to engagement: the ask. But the donor cycle has room for a lot more than that, and your board is full of people who can contribute meaningfully without ever making a solicitation. This is where I use the Fundraising Avatars with boards. Some trustees are Door Openers, wired for connections, always ready to say "you should meet this person." Some are the PR Guru, naturally talking up your mission in rooms you're not in. Some are Gratitude Champions who light up when they get to make a donor feel seen. Others are Strategic Brains who'd rather help you build the plan than pick up the phone, Loyal Givers who lead by example with their own gift, or Task Tackers who show up reliably to execute whatever needs doing. None of these are lesser roles. They're different superpowers, and a board that understands its own mix of avatars stops forcing square pegs into the "everyone must solicit" hole. Pair that with a Board Fundraising Menu; think of it as appetizers, entrées, and desserts. Appetizers are low lift: opening a door, making an introduction. Entrées stretch a board member a little further, like joining a donor visit. Desserts are the parts people genuinely enjoy, like making a thank you call. When board members can choose from a menu that matches their avatar, engagement stops feeling like an obligation and starts feeling like a fit. Ask With Clarity and ConfidenceOnce your board is engaged and moving, some of them will be ready for the Ask itself. This step is where coordination really matters. You need to track who is talking to who, who is asking who, what for and for how much. And again, you need to be providing templates, resources, and structure. Give them a formula for building a compelling ask, a chance to practice it out loud, and language for handling the moment a donor says no or goes quiet. Give them scripts for donor conversations. Give them a one-page explainer on your case for support. Run a “mock meeting” practice session so the words feel natural in their mouths before they ever say them to a donor. Learn Together, Every TimeThe last piece of REAL is the one boards skip most often: Learn. Every outcome, a yes, a no, or silence, is data. A yes tells you what worked and deserves repeating. A no is information, not failure. Build a culture where there's no such thing as failure in fundraising, only learning. That's what keeps board members coming back to the work instead of quietly retreating after one hard conversation. Stay Close: Oversight Is Support, Not MicromanagementA board member with a menu of options, a clear job description, and real training still needs you in the loop. Fundraising is relational work, and relationships wobble. Donors get quiet. Conversations stall. Board members second-guess themselves. Check in regularly. Ask what's working and what feels hard. Celebrate the small wins out loud, in front of the full board if you can. This isn't a "set it and forget it" initiative. It's a relationship you're building with your board, the same way they're building relationships with donors. If you are the fundraising lead, engage your Executive Director and your Board Chairperson in the follow-up process. If you have a Fundraising Committee, the chair and members of that can also be helpful here to check in with board members to see where they are with tasks and what kind of support they might be missing in order to deliver. What You Get in ReturnNone of this saves you time in month one. It might not save you time in month three. What it does is bigger: it activates a broad, warm network of potential donors that no single development director could ever reach alone, no matter how many hours they put in. Your board members know people you will never meet. Their invitation to give carries a kind of trust that an email from the development office simply cannot replicate. And for your donors: contact from a volunteer leader taking time out of their busy day to say thank you goes such a long way. That makes an impression. Reframe the mindset. Engage each person where their strengths are. Ask with clarity. Learn from every outcome. Do that consistently, and you won't just add donors to your database. You'll build a culture where fundraising is shared work, not a burden one exhausted person carries alone. That's not a shortcut. It's the long game. And it's the only version of this work that actually lasts. Cheers, P.S. Want more content on board fundraising, mindset, and sustainable revenue growth? Subscribe to the blog and get new posts delivered straight to your inbox. P.P.S. If you're a nonprofit CEO or development lead who's tired of carrying the fundraising weight alone, a free discovery call is for you. Let’s chat. If you liked this…
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Things You Might Have Missed (But Really Need to Know) From the Social Impact Staff Retention Project's Latest ReportA few months ago, The Social Impact Staff Retention Project published their 2026 Social Impact Staff Retention Study. Access the full report here. You may have seen the big numbers already:
Those numbers should make every executive director and board chair sit up straighter. Read the full report closely, and there are deeper signals easy to miss, particularly where fundraising is concerned. Those signals carry major implications for nonprofit leaders, especially those who come from corporate environments. Let's talk about them. 1. The Nonprofit Workforce Is Not Following Corporate Retention TrendsOn page 5, the report compares nonprofit job-searching rates to all industries. In 2026:
Corporate retention appears to be stabilizing. Nonprofit retention is not. That gap is wide and it's widening. If you're a board member who leads in the corporate world, you may see employees settling in at your company. You may assume mobility has cooled. That assumption doesn't hold inside nonprofits. Nonprofit professionals are still scanning the horizon at dramatically higher rates. Shape governance decisions around corporate retention patterns instead of nonprofit data, and leaders will misread the risk entirely. 2. Workload Pressure Is Getting Worse, Not BetterThe top reason people are leaving: "too much responsibility and not enough support." Look at the trend:
It's creeping up. Compensation complaints are steady. Unsupportive management is steady. Workload strain is rising. That tells me something important. This isn't just about salary. It's about design. Boards approve growth strategies. Revenue goals increase. Programs expand. Campaigns stretch. But staffing models often stay lean. Your people feel responsibility increasing every year without structural reinforcement behind it. Retention will not stabilize on its own. This is a governance conversation, not just a management one. 3. The "Unsure" Group Is the Real Warning SignThirty-eight percent of respondents say they are unsure whether they will stay in the nonprofit sector. The report calls this group a canary in the coal mine. They aren't committed, but they aren't gone yet. They're watchful. This group concerns me more than the 15% who plan to leave for other industries. Here's why: unsure employees often stay physically. They detach psychologically. That looks like:
If you're leading a nonprofit, ask yourself: what would move someone from unsure to committed? 4. Politics and Funding Instability Are Not the Main DriverThis one surprised me. Only 35% of those looking for new jobs cited political or funding concerns about the certainty of their role. We often blame turnover on unstable funding. The data says internal conditions carry more weight than external volatility. That means the solutions sit closer to home than most boards assume: leadership support, workload distribution, role clarity, career sustainability. Internal levers, every one. 5. Fundraising Is "Lower Risk." And Still at 72%.On page 6, fundraising comes in at 72% looking for new opportunities. It's not in the top three most at-risk functions. Let's be clear: seventy-two percent is not stability. Nearly three out of four fundraisers considering leaving means your donor relationships sit on shaky ground. Your campaign continuity does too. So does your revenue forecast. Comparative ranking can distract from the real picture. Every functional area is under strain. For boards that evaluate fundraising primarily through outcomes: this is your wake-up call. You cannot separate revenue from the sustainability of the people generating it. 6. Growth Complaints Are Down. That's Not Automatically Good News."Lacking growth opportunities" dropped from 58% in 2024 to 46% in 2026. Sounds like progress on the surface. It may reflect better access to professional development. Or it may reflect a workforce too overloaded to prioritize advancement at all. When people are overwhelmed, survival eclipses ambition. That is not a thriving talent pipeline. The Bigger Question for Boards and CEOsThis report isn't a panic piece. It's a mirror. Nonprofit professionals aren't disengaged from mission. They're questioning whether the sector can sustain them. That distinction matters: mission commitment is still strong. Structural confidence is weaker. If you're a board member who doesn't live inside nonprofit operations every day, this data matters especially for you. You cannot assume corporate workforce trends apply here, that people will stay simply because the job market tightens, or that mission loyalty will override workload design. Retention in nonprofits isn't just an HR metric. It's a revenue strategy, a governance responsibility, and a sustainability issue. The headlines tell you turnover is high. The deeper read tells you why. Where I Come InNonprofit boards set revenue goals. They shape expectations. They influence workload, flexibility, and support, whether they mean to or not. Most boards are full of smart, capable people who've simply never been taught how nonprofit fundraising systems actually work. When I work with boards and leadership teams, we don't just talk about raising more money. We build strategies that align ambition with capacity. We clarify what realistic projections look like. We create a shared understanding, so staff aren't carrying invisible pressure alone. That kind of alignment does more than increase revenue. It reduces unnecessary strain. It builds trust between board and staff. It makes goals feel achievable instead of overwhelming. When goals feel achievable, retention stops being an abstract HR concern. It becomes a natural byproduct of good governance. Remember: fundraising is a relationship business. Retention matters to it directly. Donors read a lack of staff continuity as organizational instability, and it chips away at their confidence in your nonprofit. Caring about employee satisfaction and reducing turnover, for a nonprofit, is the same thing as caring about your bottom line. If you're reading this and thinking, "Our board needs this conversation," let's have it. Schedule a call with me. We'll look at your goals, your staffing structure, and your board dynamics. I'll help you see where support can be strengthened and where expectations can be recalibrated. You don't fix sector-wide retention overnight. But you can absolutely build an organization where your people feel supported, clear, and capable of staying for the long haul. Let's start there. Cheers, P.S. Want more content on board fundraising, mindset, and sustainable revenue growth? Subscribe to the blog and get new posts delivered straight to your inbox. P.P.S. If you're a nonprofit CEO or development lead who's tired of carrying the fundraising weight alone, a free discovery call is for you. Let’s chat. If you liked this…
How to Reliably Turn Board Reluctance into Strong Fundraising ResultsIf you're leading a nonprofit, you've probably felt this tension. Your board cares about the mission. They show up for meetings. They say yes when you need volunteers. They genuinely love what your organization does. And when it comes to fundraising? Things stall. I lived this from the inside early in my career. I joined an organization that was crawling out of a major PR crisis. They were drawing far more than 5% on their endowment. The need for fundraising was urgent and obvious. Everyone knew it. I showed up to my first board meeting ready to talk about it. As my section of the agenda approached, the board chair noticed another member needed to leave for a flight. So, he ended the meeting. Just like that. My entire section skipped. I sat there dumbfounded. A board in a funding crisis didn't want to hear from their new VP for Advancement. That moment taught me two things. Board transformation is never overnight. And as a staff member, sometimes there are hard truths you simply cannot say out loud. Not the way they need to be said. The power dynamic gets in the way. The relationships get in the way. The fear of damaging trust gets in the way. That gap has a cost. It slows revenue. It puts more pressure on you. It keeps your mission from growing at the pace it should. There is a different way. And that's exactly why I built the REAL Framework. What the REAL Framework Is (and Why the Order Matters)REAL stands for Reframe, Engage, Ask, and Learn. It's the methodology I use with every client who comes to me struggling with board fundraising. Each step builds on the last. That sequence is not accidental. It's the whole point. Let me walk you through it. R: Reframe (Mindset)When a board isn't participating in fundraising, the instinct is to pile on more training, more asks, more accountability measures. But board members don't hold back because they don't care. They hold back because they're scared. Scared of rejection. Scared of saying the wrong thing. Scared of damaging relationships they've spent years building. That psychological resistance is the number one blocker to board participation. And no amount of training on the mechanics of an ask will fix it if you haven't addressed the mindset first. So that's where we start. I use surveys and interviews to assess where board members are actually starting from. What do they believe about money? About asking? About whether your organization is worthy of a major gift? From there, we name the myths driving the resistance and replace them with something more accurate and more empowering. This isn't soft work. It's the foundation that makes everything else possible. The goal: reduce the psychological friction so board members can start showing up for revenue generation. E: Engage (Behavior)Once mindset is addressed, we move into consistent, intentional action. And this stage is not about asking. Not yet. Engagement is about getting board members doing something connected to the donor cycle. That might look like:
None of these require a script. None of them require anyone to feel pushy or transactional. They're relationship-building actions that build confidence over time. Two tools I use here are the Fundraising Avatars and the Board Fundraising Menu. The Avatars help each board member identify what kind of fundraiser they naturally are. The Menu gives them a tiered list of activities to choose from so engagement feels like a fit, not a forced assignment. The goal: get board members moving. Momentum builds confidence. Confidence leads to growth. A: Ask (Activation)Now we get to the part everyone assumes fundraising is all about: asking. But asking is only about 5% of the fundraising process. It's a critical 5%, and it goes sideways when board members don't have a clear structure for doing it well. A good ask is directed at the right person, for the right amount, at the right time, framed in a way that connects to what the donor actually cares about. In this stage, I give board members a formula for building a compelling and effective ask. We practice. We work on body language. We talk through how to handle objections and difficult questions with confidence. (I have a free resource on responding to donor questions if you want to get a head start on that piece.) The goal isn't perfection. It's empowerment. A board member who asks from a place of genuine belief in the mission will always outperform a board member reading from a script. L: Learn (Data + Feedback Loop)This is the stage most organizations skip entirely. It's the one that compounds all the other work. Every outcome from an ask holds information. The question is whether you're capturing it and using it.
The Learn stage builds an evidence-based fundraising culture inside your organization. It takes the long view of revenue growth, because sustainable fundraising is built through iteration over time, not through a single campaign push. The goal: create an environment where there is no failure. Only learning. The Order of the Steps is the Point.I've seen organizations jump straight to the Ask without ever addressing mindset. I've seen boards go through training and get handed a donor list with no support for what to do next. I've seen incredible board members burn out because no one ever closed the loop and helped them understand the impact of their work. The REAL Framework works because it moves in sequence. You can't skip Reframe and expect Engagement to stick. You can't activate board members to Ask if they haven't built confidence through Engagement first. And without Learn, you're starting from scratch every single cycle. This framework doesn't add more work to your plate. It organizes what you're already doing so it truly produces results. Ready to See This in Action?If you want a closer look at how I put the REAL Framework to work with clients, download the Real Deal Fundraising Engagement Guide. It walks through what working together actually looks like and what you can expect from the process. And if you're ready to talk about what this could look like for your organization, I'd love to connect. Book a free discovery call at realdealfundraising.com/bookacall. Your board has more capacity than you think. They just need the right system. Cheers, P.S. Want more content on board fundraising, mindset, and sustainable revenue growth? Subscribe to the blog and get new posts delivered straight to your inbox. P.P.S. If you're a nonprofit CEO or development lead who's tired of carrying the fundraising weight alone, a free discovery call is for you. Let’s chat. If you liked this… (which also doubles as the From the Archive section of the e-newsletter)
Know. Like. Trust. Give. Advocate. The Full Journey Your Board Needs to UnderstandThere’s a common shorthand in marketing for how individuals become familiar with brands and institutions: Know, Like, Trust. Having worked in higher education for most of my career, I have been lucky to have a ready-made constituency that knows the institution well – our alumni. If the institution has done well, most of the alumni will also like and trust their alma mater. But for most nonprofits wondering why they have trouble raising the funds they need, the problem usually happens upstream. In fact, I add two more crucial steps onto this funnel that make it more relevant for nonprofits, specifically. Know → Like → Trust → Give → Advocate People may know of your nonprofit from social media or word-of-mouth from a friend who benefitting from your services. They come to like you when they follow you on social media or subscribe to your email list. Trust is harder to see in behavior, but it is a result of demonstrating good stewardship of your resource and integrity in how your organization moves. Only once they trust your nonprofit will they make a gift. And generally speaking only those who are fully invested (in both trust and resources) will become advocates and ambassadors for your organization, thereby filling the funnel with more potential supporters! What’s even more powerful is when you place that funnel next to the Donor Cycle: Identify → Qualify → Cultivate → Ask → Steward They are describing the same journey from two different angles. And here’s the leadership insight: Most boards only show up at "Give" or "Ask". But fundraising strength is built long before that moment. Know = IdentifyBefore someone gives, they must know you exist. That sounds obvious. Yet many boards underestimate how much influence they have at this stage. Board members can:
This is not small work. This is pipeline work. When a board member says, “I don’t fundraise,” but never introduces anyone new to the mission, what they’re actually saying is, “I don’t participate in identification.” If you've read my post on Fundraising Avatars, Door Openers and PR Gurus belong right here. No awareness. No prospects. Like = QualificationOnce someone knows about your organization, the next question is alignment. Do they resonate with the mission? Do they see their values reflected in the work? Board members can support this stage by:
This is relational, not transactional. This is where affinity is assessed. Where you begin to see who leans in naturally. It’s also where many boards are more comfortable than they realize. They don’t need to ask yet. They just need to connect. Trust = CultivationTrust is where fundraising becomes serious. This is the longest phase of the donor cycle, and it’s where credibility is built. Board members influence trust in powerful ways:
Trust is not built through charisma. It’s built through consistency and integrity. If a board is disorganized, opaque, or unclear about financial realities, trust erodes quickly. But when a board models steadiness and transparency, donors feel it. This is also where listening matters most. Silence after the ask is powerful, but listening throughout cultivation is what earns the right to ask in the first place. Give = AskOnly after Know, Like, and Trust have been established does the Give stage make sense. This is the inflection point. Board members can engage here by:
Notice something important. Board giving is not just about dollars. It’s about credibility. When board members invest first and speak openly about why, they reduce skepticism and increase alignment. The ask should never feel abrupt. It should feel like the natural next step in a relationship. If your board only engages here, you are asking them to operate at the highest-pressure point without participating in the earlier groundwork. That’s a recipe for avoidance. Advocate = Stewardship and Re-engagementThis is the stage most boards forget. Advocates multiply impact. Board members can:
Advocacy is what transforms one-time donors into long-term partners. And stewardship is what turns satisfaction into loyalty. If your board understands that their role extends beyond the ask, fundraising stops feeling episodic. It becomes cultural. The Leadership QuestionAs a CEO or Board Chair, ask yourself:
If your board is only activated at “Give,” you are missing 80% of the journey. But when you align board strengths to every stage of Know → Like → Trust → Give → Advocate, fundraising becomes coordinated and sustainable. It becomes a system. And systems outperform heroics every time. Ready to Align Your Board to the Full Arc?If you’d like to assess where your board is strongest (and where you may be losing momentum in the funnel), let’s talk. In a Discovery Call, we can map your board’s engagement across the full journey and identify practical next steps. Fundraising is not one moment. It is a progression. And strong boards understand the entire arc. Cheers, P.S. If you found this helpful, there's more where that came from. Subscribe to get practical fundraising strategies delivered straight to your inbox. P.P.S. If you're a nonprofit CEO who freezes when it's time to ask, or who knows your messaging isn't landing the way it should, let's connect. I work with leaders one-on-one to get this right. If you liked this…
Listening Is a Skill: How Silence Wins Big GiftsThere is a moment in every donor conversation that tells you almost everything you need to know about a leader’s fundraising readiness. It happens immediately after the ask. You’ve prepared. You’ve built the relationship. You’ve connected the donor’s values to the work. You’ve stated the opportunity clearly and named the amount. And then you stop talking. That pause is not a gap. It is the moment where partnership is either strengthened or unintentionally weakened. And it is one of the hardest disciplines to master. The Pause Is Where the Truth EmergesWhen I teach proposal meetings, I walk leaders carefully through the structure. Frame the impact. Name the investment. Make the invitation. And then I say three words: End. Pause. Listen. That silence will feel longer than it is. It may feel like something has gone wrong. Your brain will search for ways to soften the ask, clarify the number, or add “just one more thing.” That impulse is human. It is also the exact moment where you must manage yourself. If you jump in and speak first, you forfeit your opportunity to hear what the donor is actually thinking. You begin responding to your own anxiety instead of their reality. And anything you say in that moment is likely driven by assumption. Assumption is the enemy of clarity. Silence Is DiagnosticWhen you allow the donor to speak first, you gain something invaluable: information. You learn whether the hesitation is about timing, amount, priorities, or something entirely different. In major gift fundraising, it is rare to hear a definitive, final no. More often, you hear nuance. A different number, timeline, or focus. But you can only respond effectively if you actually hear it. If you rush to fill the silence, you influence the response. You steer it. You muddy it. And then you lose the ability to diagnose what truly needs adjusting. Fundraising, at its best, is thoughtful negotiation rooted in shared values. Silence is what makes that negotiation honest. Silence Is a Team DisciplineIf you are a board member sitting in the room as a peer or partner, this applies to you too. It does not matter who delivered the ask. Once the invitation has been made, the room belongs to the donor. Sometimes a well-meaning board member will derail momentum by jumping in too quickly. They clarify. They soften. They add context. They attempt to “help.” What they are often doing is relieving their own discomfort. And that discomfort can fracture the unity of the moment. If you are present in the room, your job is to protect the pause. Let the donor speak. Even if the silence stretches. Even if your instinct is to rescue. Even if you are certain you know what they are thinking. You do not. Only they do. When a leadership team holds steady together, the donor experiences confidence and alignment. That steadiness builds trust. And trust deepens generosity. Why This Feels So HardLet’s name what is happening beneath the surface. The pause feels vulnerable because you have just placed a proposal on the table. You have stated what the mission requires. You cannot control what happens next. Leadership in fundraising is often about managing your internal response before managing the conversation. The silence shows your composure. When you hold steady, you communicate confidence in both the mission and the donor. That confidence matters. Practice Before You Need ItIf you want your board to handle donor meetings well, rehearse the silence intentionally. In practice sessions, say the ask out loud. Then count slowly to five before speaking again. Notice the urge to jump in. Let it pass. The more you rehearse the silence, the less your body treats it like a threat. The more familiar silence becomes in rehearsal, the less intimidating it feels in real conversations. Listening is not passive. It is disciplined presence. The Quiet That Builds PartnershipFundraising is about alignment, not about winning. When you ask and then truly listen, you communicate respect. You give the donor room to process and respond honestly. Respect builds trust. And trust is what sustains generosity long after a single gift is made. Silence, handled well, strengthens the partnership. Ready to Strengthen Donor Conversations at the Leadership Level?If you would like help scripting and rehearsing donor conversations so your board feels steady and prepared in the room, let’s talk. Book a complimentary Board Fundraising Alignment Call and we'll work through proposal meeting strategy together. The pause will always feel longer than it is. Hold it anyway. That quiet space is often where generosity begins. Cheers! P.S. This post is part of an ongoing series for nonprofit leaders and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. If you liked this…
Authenticity and Vulnerability: Why Alignment Changes EverythingI open my board fundraising workshops with this quote from Brené Brown: "Vulnerability is not winning or losing; it's having the courage to show up when you can't control the outcome." Every time I share it, I watch the room shift just slightly. Because fundraising is exactly that. It is showing up when you cannot control the outcome. You cannot control whether the donor says yes or the timing of their decision or what is happening in their financial world that day. You can only control how you show up. And how you show up begins with authenticity. Fundraising Is Personal — Whether You Admit It or NotWhen any nonprofit leader makes an ask, they are not simply delivering information. They are putting belief on display. They are saying, in effect: I believe this work matters. I believe it deserves to grow. I believe it is worthy of investment. There is exposure in that moment. If you are not fully aligned with the mission, that exposure feels risky. You may hedge your language. You may soften the request. You may speak in generalities instead of conviction. Donors can feel that. They may not articulate it, but they sense when someone is reciting talking points versus speaking from lived belief. Years ago, I worked for a leader who has raised billions of dollars in his career. At one point he told me he could never work for a university he did not attend. At first, I thought that was unnecessarily restrictive. Surely skill and strategy are transferable. It took me years to understand what he meant. He was talking about authenticity. Because he had personally benefited from the kind of institution he represented, he never had to manufacture enthusiasm. He never had to convince himself the mission mattered. He had lived it. When he spoke about scholarships or research or student opportunity, he was not delivering a pitch. He was telling the truth. That alignment reduced vulnerability. It strengthened confidence. You do not have to draw your lines as narrowly as he did. You do not have to be an alum, a former client, or a beneficiary to serve with integrity. But you do need to ask yourself a harder question: Am I fully aligned with this mission? Not casually supportive. Not intellectually persuaded. Aligned. Confidence Comes From Congruence — And That Congruence Is LeadershipBoards often assume confidence in fundraising comes from mastering scripts or memorizing the right phrasing. Those tools help. Preparation matters. But true confidence comes from congruence. And for a nonprofit CEO or Board Chair, that congruence is not just a personal asset. It shapes the entire culture around you. When your values and the organization's mission match, your voice steadies. You are not performing. You are advocating. You can speak honestly about the need, describe the vision without exaggeration, make a clear request, and then sit quietly, trusting the process. That steadiness is contagious. Fundraising also requires you to say, "This is what it will take," without knowing how the story ends. That is vulnerable. But it is also powerful. When leaders are transparent about where the organization stands, clear about where it is going, and honest about what is required, donors feel respected. They feel invited into something real, not manufactured. If leadership approaches fundraising as an uncomfortable obligation, the board will treat it that way. If leadership approaches fundraising as an expression of mission, the board will begin to see it that way too. Tone travels. You cannot control the outcome. You can control your integrity. And integrity builds trust faster than polish ever will. A Practical Reflection for CEOs and Board ChairsIf you want to strengthen authenticity in your fundraising culture, begin here:
Write the answers down. Not for publication. For your personal clarity. When you take the time to articulate your connection to the mission, your fundraising voice becomes clearer. Your language becomes simpler. Your conviction becomes visible. And when that conviction is visible, it gives your board permission to show up the same way. Not performatively. Sincerely. Vulnerability, as Brené Brown reminds us, is about showing up when you cannot control the outcome. Fundraising will always require that. When it is rooted in alignment, it feels less like exposure and more like leadership. Ready to Build A deeply authentic culture of philanthropy?Fundraising culture starts at the top. When the CEO and Board Chair are aligned, that clarity travels. When they're not, the whole team feels it. If you want to examine how leadership alignment is shaping your board's engagement in fundraising, a complimentary Board Fundraising Alignment Call is a good place to start. We'll look honestly at where things stand and identify practical next steps to build the kind of confidence that carries through your whole organization. Fundraising does not require perfection. It requires alignment. And when that alignment is present, generosity follows. Cheers! P.S. This post is part of an ongoing series for nonprofit CEOs and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. Next week’s piece tackles one of the most misunderstood parts of board fundraising. If you liked this…
Nonprofit Leaders and Board Members: Find Your Fundraising AvatarIf you want to stall board fundraising quickly, here’s one way to do it: Tell every board member they need to go ask wealthy people for money. Now, let me say this clearly. Peer-to-peer asking is powerful. When a board member is willing to sit across from a donor and make a confident, values-aligned request, it can move mountains. But that is not the only way a board fuels the mission. And when we reduce board engagement to “who’s going to ask,” we miss the bigger picture. Fundraising is a team sport. And every board member can play a meaningful role in generating resources. The key is helping them understand how they are wired to contribute. I call this finding your Fundraising Avatar. What Kind of Fundraising Partner Are You? Every board member can play a role in fueling the mission. Here are six powerful ways to show up. When I teach this, I encourage people to pick the ones that feel most natural. Strength-based engagement creates momentum. 1. The Door OpenerSuperpower: Connections What you do: You introduce new people to the organization. Friends. Colleagues. Neighbors. Community contacts. You think about who should know about this mission and help make that first connection. You are not necessarily leading the ask. You are expanding the circle. Ask yourself: Do I know someone who needs to hear about this work? Connects to: the Identification stage of the Donor Cycle Without new relationships entering the pipeline, the donor cycle stalls. The Door Opener keeps it moving. 2. The PR GuruSuperpower: Messaging What you do: You are comfortable speaking about the mission in public or professional settings. Rotary. Chamber events. Networking spaces. You always have a solid elevator pitch ready. You normalize talking about the organization. You raise visibility. You shape perception. Ask yourself: Do I find myself naturally talking about this organization in my circles? Connects to: the Identification stage of the Donor Cycle. Awareness fuels identification. Identification fuels qualification. The PR Guru strengthens the very top of the funnel. 3. The Gratitude LeaderSuperpower: Appreciation What you do: You help donors feel valued. You volunteer for thank-you calls. You write handwritten notes. You follow up after events to express genuine appreciation. You understand that stewardship is not an afterthought. It is a growth strategy. Ask yourself: Do I enjoy making people feel seen and appreciated? Connects to: the Stewardship stage of the Donor Cycle Retention is built on gratitude. Loyalty is built on recognition. This role directly impacts long-term sustainability. 4. The Strategic BrainSuperpower: Planning and Analysis What you do: You think through strategy. You review donor lists. You assess return on investment. You brainstorm next steps. You ask smart, clarifying questions that make the team sharper. In short, you enjoy connecting dots. Ask yourself: Do I enjoy solving puzzles or making plans that lead to results? Connects to: the Qualification, Cultivation, and Re-engagement stages of the Donor Cycle Fundraising needs architects as much as ambassadors. The Strategic Brain strengthens systems and improves decision-making. 5. The Loyal GiverSuperpower: Leading by Example What you do: You invest personally. Quietly and consistently. Your giving sets the tone for the rest of the board. You demonstrate commitment without needing the spotlight. You understand that credibility begins at the board table. Ask yourself: Am I willing to be one of the first to give and show others this mission is worth it? Connects to: all phases of the Donor Cycle When board members give first, external fundraising becomes stronger and more authentic. 6. The Task TacklerSuperpower: Steady Execution What you do: You say, “Just tell me what needs doing.” You research grant leads. You gather data. You review donor lists. You help prep materials. You cross items off the list that keep campaigns moving forward. You make progress happen, one action at a time. Ask yourself: Do I feel most helpful when I’m chipping away at concrete tasks behind the scenes? Connects to: all phases of the Donor Cycle Momentum depends on execution. This role keeps energy from dissipating. Why This Framework Matters for LeadershipWhen board members feel boxed into a single version of fundraising, they resist. When they see multiple meaningful pathways to contribute, they lean in. Role clarity reduces anxiety. It replaces vague expectations with concrete action. Over time, confidence builds.
But growth begins with alignment. As a CEO or Board Chair, your responsibility is not to pressure uniform behavior. It is to build a coordinated system where different strengths work together toward shared goals. That is how boards move from passive oversight to active partnership. Which Fundraising Avatar Are You? Before you move on to the next task in your day, take a moment and think about it. Which fundraising avatar fits you best? Most people see themselves clearly in one or two roles right away. Some discover that they have been doing one of these things for years without realizing that it is actually fundraising. That realization can be powerful. When people understand how their natural strengths contribute to the mission, the anxiety around fundraising starts to fade. I would love to hear what you discover. Drop a comment below and share your primary fundraising avatar.
Tell us where you naturally show up. These conversations often spark helpful ideas for other boards and nonprofit leaders reading along. Ready to Map Your Board’s Strengths to Strategy? If this framework resonates with you, the next step is figuring out how to apply it to the specific personalities sitting around your board table. Every board has a different mix of strengths. The real opportunity is aligning those strengths with the donor cycle so people know exactly how they can contribute. That is exactly what we do in a complimentary Board Fundraising Alignment Call. During the conversation, we will:
If that sounds helpful, you can reserve a time for a Board Fundraising Alignment Call and we will talk through your situation together. Fundraising is not powered by a few heroic asks. It grows through consistent participation from people who understand how they contribute. Helping boards discover that alignment is where the real momentum begins. Cheers! P.S. This post is part of an ongoing series for nonprofit CEOs and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. Next week’s piece tackles one of the most important parts of board fundraising. If you liked this…
Rack Up Your Nos: Why Rejection Is a Fundraiser’s Secret WeaponOne of my recommendations for new major gift fundraisers is to go visit a college phonathon program. There you will see what it is like to build rapport fast, ask without fear, overcome objections, and get told “No” a lot. And I mean a lot! A rock-star student caller calling future donors (alums that have as yet not made a gift to their alma mater) experience 80% refusals. Major gift officers have a huge advantage over these incredible student fundraisers. They get the benefit of building a long-term organic relationship before asking. But what the callers get is practice getting comfortable with rejection. That will serve every one of them well no matter what career they go into. And they get that through repetition, getting a sustained volume of asks in a short period of time. What those callers get is PRACTICE. That’s the antidote to anxiety. That said, if you want to reduce anxiety around fundraising, I’m going to suggest something that sounds completely counterintuitive. Start trying to get more nos. I’m serious. Rack them up. Because most hesitation in fundraising has very little to do with strategy. It has everything to do with the fear of rejection. The Real Fear Behind the AskWhen board members say they are uncomfortable asking for money, what they usually mean is this: “I don’t want to be told no.” That no feels personal. It feels like failure. It feels like embarrassment. It feels like confirmation that we asked for too much. But here’s the truth: Your job is not to secure a yes. Your job is to make the invitation. The outcome belongs to the donor. That distinction changes everything. What I Taught Student FundraisersYears ago, when I was working directly with student fundraisers, I would sometimes flip their entire goal for the night. Perhaps we were calling a tough group and I knew they would have trouble keeping their motivation high. Instead of focusing on getting pledges, I would say: “Rack up your nos.” Every no meant they were actually doing the work. Every no meant they were having real conversations. Every no meant they were one step closer to a yes. The goal wasn’t perfection. The goal was practice. When students focused on collecting no’s instead of avoiding them, something remarkable happened. Their anxiety dropped. Their confidence rose. Their activity increased. And guess what followed? More yeses. Not because they pressured harder. Because they showed up more. In Major Gift Fundraising, No Is Rarely FinalHere’s something else that surprises people. In relationship-based major gift fundraising, you rarely get a full and final no. What you usually get is nuance.
When you interpret every hesitation as a personal rejection, you shut down. When you understand it as information, you lean in. You adjust the amount. You adjust the timing. You adjust the focus. Fundraising is not a courtroom verdict. It is an evolving dialogue. Detaching From OutcomeThe truth is you cannot control the outcome of an ask. You can control:
Once you’ve done those things, you have done your job. The donor’s response is theirs to own. When you detach your identity from the outcome, asking becomes lighter. It becomes cleaner. It becomes far less intimidating. And ironically, that calm confidence often increases your success rate. Why This Matters for CEOs and Board ChairsIf your board is paralyzed by the fear of rejection, they will delay. They will hedge and soften. They will avoid and procrastinate. If you reframe the goal from “secure every yes” to “engage in real conversations,” the pressure drops. You begin to measure success differently:
That is success. Yeses follow consistency. Consistency requires courage. Courage grows when rejection loses its sting. A Practical ExerciseAt your next board meeting, try this: Ask each board member to identify one meaningful fundraising action they can take in the next 30 days. Not a perfect action. Not a guaranteed yes. Just an action. Then celebrate activity, not just outcomes. When you normalize nos as part of the process, you create a culture of momentum instead of a culture of avoidance. Ready to Build Courage Into Your Fundraising Culture?If your board is stuck in fear of rejection, let’s work through that together. In a complimentary Board Fundraising Alignment Call, we can examine where emotional friction slows down momentum and build a plan to create a confident, fundraising-positive culture. Rejection is not the enemy of fundraising. Inactivity is. Rack up your nos. They lead straight to your yeses. Cheers! P.S. This post is part of an ongoing series for nonprofit CEOs and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. Next week’s piece tackles one of the most misunderstood parts of board fundraising. If you liked this…
Separate Your Emotions From Other People’s MoneyThere is one mindset shift that can dramatically change how a nonprofit board approaches fundraising. (All credit for this phrasing goes to my friend, Justin Ferrell, who used it to get his student fundraisers to become more comfortable asking.) Separate your emotions from other people’s money. When I say that in a workshop, I can almost feel the room pause. It sounds simple. It is not. Most anxiety around fundraising has very little to do with the mission. It has everything to do with money. Your Money Story Is Not the Donor’s StoryEvery one of us carries a money story. Maybe you grew up in scarcity. Maybe money was tight, unpredictable, or a source of tension. Maybe you were taught that talking about money is impolite. Maybe you still live carefully, thoughtfully, responsibly. Those experiences shape how you feel when you hear or say a large dollar amount. But they are not universal. For someone with significant wealth, a major gift may not represent sacrifice. It may represent alignment. It may represent legacy. It may represent an opportunity to use what they have been entrusted with to create positive change. When a board member or nonprofit leader says, “I could never ask someone for that much,” what they are usually revealing is their own internal discomfort. They are imagining how that amount would feel to them. That is projection and projection creates hesitation. Hesitation softens clarity. And soft asks rarely inspire confident gifts. Leadership requires you to notice that dynamic and step beyond it. Giving Is About Alignment, Not ExtractionWhen you separate your emotions from other people’s money, you shift your posture. You stop imagining that you are taking something from someone. You begin to recognize that you are offering someone an opportunity to participate in something meaningful. For many donors, giving is about:
Money is simply the tool that allows those values to take shape. Your responsibility is not to protect donors from their own generosity. Your responsibility is to articulate the mission clearly and invite them into it. The decision belongs to them. Your Job Is to Make the InvitationThis is where another reframing becomes powerful. Your job is not to get the money. Your job is to make the invitation. That distinction reduces anxiety immediately. When I worked with student fundraisers, I taught them to “rack up your nos.” Every no meant they were doing the work. Every no moved them closer to a yes. The goal was not perfection. The goal was forward movement, presenting the needs of the institution to interested parties. Interestingly, in relationship-based major gift fundraising, you rarely receive a full and final no. What you receive instead is nuance. A different amount. A different timeline. A different philanthropic priority. That is not rejection. That is conversation. When you detach your self-worth and your personal money story from the outcome, the conversation becomes lighter. More curious. More collaborative. You are no longer carrying the emotional weight of the answer. You are simply facilitating alignment. Mindset Drives CultureAs a nonprofit CEO or Board Chair, this mindset is not just personal. It is cultural. If you shrink from big numbers, your board will shrink. If you speak about fundraising with quiet apology, your board will mirror that tone. If you model calm confidence and trust in the process, your board will follow. I often remind leaders: if you work the process, the process will work. The donor cycle exists to create structure. Identification. Qualification. Cultivation. Asking. Stewardship. Re-engagement. When you honor each phase, you reduce desperation and increase clarity. Mindset is the foundation that allows the system to function. Without it, every ask feels personal. With it, fundraising feels strategic and purposeful. A Leadership ReflectionIf your board seems anxious around major gifts, ask:
Naming this dynamic out loud can be transformative. Emotional maturity in fundraising does not mean becoming detached or cold. It means becoming steady. It means trusting that donors are capable of making their own decisions. It means leading with clarity instead of projection. Ready to Reduce Emotional Friction in Your Boardroom?If you sense that money narratives are quietly shaping your board’s engagement, let’s explore that together. In a complimentary Board Fundraising Alignment Call, we can examine where emotional friction is slowing momentum and build a plan to create a confident, fundraising-positive culture. Separating your emotions from other people’s money is not cold. It is respectful. It allows donors to decide. And it allows you to lead. Cheers! P.S. This post is the first part of an ongoing series for nonprofit CEOs and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. If you liked this…
Asking Is Only 5%: Why Your Board Is Afraid of the Wrong ThingThe Donor Cycle is one of the most grounding frameworks in fundraising. It gives structure to something that can otherwise feel mysterious or intimidating. One graph I love shows the percentages that fundraisers stay in each stage. Notice how small the solicitation slice is (green) compared to cultivation and stewardship (pink and grey). And almost without fail, when I put this chart up on the screen, I see shoulders relax. Because most of the anxiety around fundraising comes down to one moment. The moment when someone has to open their mouth and ask. Of course, boards fixate on the ask. It feels exposed, vulnerable and high-stakes. I understand that fear. Asking requires courage, clarity, and the willingness to hear “no.” And it is absolutely essential. But here is the truth that surprises nearly everyone: Asking is only 5% of the donor cycle. Five percent. That slice is much smaller than most board members imagine. And when leadership and boards misunderstand that, they either avoid fundraising entirely or approach it with unnecessary tension. The Donor Cycle, in Plain TermsThe donor cycle is simply a way of visualizing and systematizing how philanthropic relationships grow over time. It begins with Identification. This is where you clarify who is most likely to care and most able to invest. Next comes Qualification. After meeting potential supporters, you determine whether there is genuine alignment and readiness. Then we move into Cultivation. I often call this “platonic dating.” This is relationship-building without pressure. You meet for coffee. You invite them to events. You share impact stories. You listen. You learn what matters to them. You help them understand the mission more deeply. Cultivation is where trust is built. After cultivation comes Solicitation, the Ask. This is where you make a direct request for a gift. The key is values alignment. The request reflects the relationship that has already been built. Then comes Stewardship, or what I like to call “Thank and Recognize.” You celebrate shared impact. You communicate clearly about results. You express sincere gratitude. Finally, you re-engage. You begin the cultivation process again, deepening the relationship over time. When you look at how time is actually distributed across this cycle, about 80% of it is spent in cultivation and stewardship. Relationship-building and gratitude. Asking? Five percent. It is not the everyday. It is an inflection point. Relationship First. Always.One of my former bosses is a minister. When I first walked her through the donor cycle and showed her that asking represented such a small portion of the overall process, she was visibly relieved. She had a significant ask coming up with a donor we had spent considerable time cultivating. We had met with this donor multiple times. We understood her interests. She understood our vision. There was genuine trust in the relationship. We practiced the ask beforehand. We went into the meeting prepared. That preparation eased some of her anxiety. Afterward, she could not stop talking about how organic and authentic it felt. Of course, it felt that way. The relationship had already been built. The ask was simply the next logical step in a shared conversation. And yes, it was successful. That is how fundraising should feel. Relationship first. Reframing the FearBoard members often imagine fundraising as a constant state of asking. As if they will be pressured to request money in every conversation. That is not how healthy fundraising works. Healthy fundraising looks like:
Then, at the right moment, calling the question. You do have to call the question. That step is essential. You do have to follow up appropriately and secure an answer. Fundraising is not passive. But when you understand that the ask sits within a much larger relational framework, it becomes far less intimidating. It becomes purposeful. Graceful. Aligned. What This Means for Nonprofit CEOs and Board ChairsIf your board is anxious about fundraising, start by teaching the donor cycle. Help them see that asking is not a daily burden. It is a small, strategic part of a much larger relationship-building process. Invite them into cultivation. Encourage thank-you calls. Create opportunities for shared impact stories. Let them experience the joy of stewardship. When board members realize that most of fundraising is about connection and gratitude, something shifts. The ask stops feeling like a cliff. It starts feeling like a bridge. And bridges are meant to be crossed. Ready to Reduce Board Anxiety Around Asking?If your board feels stuck at the word “ask,” let’s unpack that together. In 30 minutes, we’ll pinpoint where fear is creeping in and outline a clear path to board confidence. I’m opening three complimentary Board Fundraising Alignment Calls this month. You can reserve a time here. Fundraising is consistent relationship building, not constant asking. And when you understand that, the entire experience becomes lighter, clearer, and far more effective. Cheers! P.S. This post is the first part of an ongoing series for nonprofit CEOs and Board Chairs who want to build confident, fundraising-positive boards. If this conversation is resonating, I invite you to subscribe so you don’t miss the next installment. My goal is to give you practical tools you can use at your next board meeting. Each piece builds on the last, and together they form a practical roadmap for strengthening fundraising culture at the leadership level. If you liked this…
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Jessica Cloud, CFREI've been called the Tasmanian Devil of fundraising and I'm here to talk shop with you. Archives
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