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How to Staff Your Phonathon Super-Fast: Seven Secrets to Fill the Seats

8/1/2016

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Today my first e-book is available for purchase: How to Staff Your Phonathon Super-Fast: Seven Secrets to Fill the Seats. The information in this book has the power to revolutionize your call center operation by starting at the beginning. Staffing.

I will show you how to:
  • Find your staffing targets, including needed number of callers to hire and number of applications to generate so you have data to drive your staffing efforts
  • Brand your phonathon as the best job on campus so that word of mouth will work for you and make it easiest to staff up semester after semester.
  • Generate lots of applications fast so you can be selective and hire only the best candidates.
  • Design an interview process that makes it easy to hire callers who will fit with your culture and stay employed for longer.
  • Interview those applicants in one evening and get them hired fast so that you can quit staffing and start raising serious money.
  • Love your job and grow your career in philanthropy.
  • Dozens of samples and templates to get you staffed up quickly and easily.

You can’t afford to spend another year spinning your wheels with staffing. Break the cycle of caller turnover for good and begin loving your job now!

In this book, you get all the secrets: Everything you need to staff YOUR phonathon FAST.

And here’s the bonus: These techniques not only get you the most callers possible with the least amount of time invested. This method will also give you the very best callers and insulate you from caller turnover both in the short term and in the long run.

If you want to be a rock star phonathon manager, have amazing fun at work, and ultimately grow your career in philanthropy, this book will put you on that path. There’s no doubt about that.

You’ll have great students to train, you’ll quickly get busy raising tons of money for your institution, and your success in crushing your goals will be rewarded with accolades and future job opportunities.

What are you waiting for? Let’s get busy creating your staffing plan. Purchase your copy of How to Staff Your Phonathon Super-Fast: Seven Secrets to Fill the Seats today.

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    Jessica Cloud, CFRE

    I've been called the Tasmanian Devil of fundraising and I'm here to talk shop with you. 

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What Folks Are Saying

 Jessica has been a wonderful colleague and mentor over the years.  In the beginning of my annual giving career, I found her expertise, experience and willingness to help, invaluable.  Her advice and custom phonathon spreadsheets had a direct impact on our phonathon’s success and my ultimate promotion.  As I progress in my career, I continue to value her insight and professionalism." 

​- Ross Imbler, Director of Annual Giving, Lewis and Clark Law School
 Ross Imbler

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